HotlineYou reach our hotline Monday - Thursday 10:00 am to 12:00 pm and 1:00 pm to 3 pm CET. Except public holidays.
Please call for support: +49 731 140647 04
Make sure to have your serial number or MAC address on hand before calling us as well as the software releases you work with. Please also report to us when the error occured for the first time. We try to help you as precisely as we can.
If you have a complaint concerning performance, please perform reference testings with software like www.dumeter.com before calling us, in order to be able to give us detailed measurement information and not just an intuitive feeling like: "slow".
Extended telephone support on weekends or after business hours is available at extra charges. Please contact our sales department. Support Information Document
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